E-Store Return & Refunds
Can you pick up my item for refund?
Yes, we can arrange this for you. Note that the delivery charge might be deducted in some cases. Please contact us on this page www.bashiti-group.com/contact-us, or reach our customer service as soon as possible. We'll be happy to serve you.
Can I get a refund for a Downloadable item?
Please contact us on this page www.bashiti-group.com contact-us, or reach our customer service as soon as possible. We'll be happy to serve you.
What if I have receive a defective product?
Defective items (e.g., items delivered with ripped or missing parts, or other damage) may be returned for a replacement or full credit upon approval. They must be reported within 7 days from the date of reception of the item. Please contact us on this page www.bashiti-group.com/contact-us. or reach our customer service as soon as possible. We'll be happy to serve you.
What is your Returns and Refund policy?
Our return policy is a One Week Exchange and/or Refund upon approval.
If for some reasons, you are not satisfied and you wish to return your purchase, you will need to reach our customer service on this page www.bashiti-group.com We'll be happy to serve you.
If for some reasons, you are not satisfied and you wish to return your purchase, you will need to reach our customer service on this page www.bashiti-group.com We'll be happy to serve you.